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Coverage of European Repair Center

Coverage of European Repair Center (Cardiff-Wales-United Kingdom)

Panasonic Professional European Repair Centre

What team spirit can do for you...

+2 years Panasonic Warranty Extension Program

Panasonic offers an additional 2 years warranty extension.

Coverage of European Repair Center (Cardiff-Wales-United Kingdom)

Texto alternativoAndorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican.

If you are outside of the coverage of the Panasonic European Repair Center your local Panasonic authorized repair center deals with your products. Please contact your original dealer:

Broadcast

Projectors and Display

 

Panasonic Premium Service: Competent, Effective and Fast.

Panasonic offers its professional customers premium service support from one location: we use only components we have developed ourselves in manufacturing. And to ensure that Panasonic customers enjoy the best possible after-sales service when they need it, we set up our own centralized Premium Service in 2006, offering all European users the same high-quality support.

Customers are not just buying a good product but an overall solution.

Maximum service for Panasonic customers: The attitude of our staff makes the difference. There are a myriad of qualified and technically able workers available, but here we have experienced staff who are committed to the company ethos and take great pride in their work. Their utmost aim is supplying top quality and ensuring customer satisfaction.

Panasonic offers an additional 2 years warranty extension. Up to 5 years for professional cameras, professional projectors and displays, 2 years extension included.

Please find here further information for warranty extension currently available:

-- Panasonic Professional Projector Warranty Extension (+2Y)

-- Panasonic Professional Display Warranty Extension (+2Y)

-- Panasonic Optional Warranty Extension (+2Y) for selected models of our remote camera and AVCCAM ranges

 

Check applicable models for your Extension warranty certificate

 

> Projectors

> Display

Certificate number Projectors model
ET-D20K5YWP PT-DZ21K2EJ
PT-DX20K2EJ
PT-DW17K2EJ
PT-DZ16K2EJ
ET-DZ10K5YWP PT-DZ13KEJ
PT-DZ10KEJ
ET-D10K5YWP PT-DS12KEJ
PT-DW11KEJ
ET-EX5YWP PT-EX12KEJ
PT-EX16KEJ
ET-RQ5YWP PT-RQ13K
ET-R5YWP PT-RZ12K
PT-RS11
ET-D5K5YWP PT-DZ570EJ
PT-DW530EJ
PT-DX500EJ
ET-D6K5YWP PT-DW750EJ
PT-DZ780EJ
ET-D8K5YW PT-DZ870EKJ
PT-DW830EKJ
PT-DX100EKJ
PT-RZ670BEJ
PT-RW630BEJ
PT-DX820EKJ
ET-F5YWP

PT-EZ770ZEJ
PT-EZ580ZEJ
PT-EW730ZEJ
PT-EW640ZEJ
PT-EW540ZEJ
PT-EX800ZEJ
PT-EX610ZEJ
PT-EX510ZEJ
PT-FW430EJ
PT-FX400EJ
PT-EZ590EJ/LEJ
PT-EW650EJ/LEJ
PT-EW550EJ/LEJ
PT-EX620EJ/LEJ
PT-EX520EJ/LEJ
PT-FZ570EJ
PT-FW530EJ

ET-LED5YWP

PT-RZ370EJ
PT-RZ470EKJ
PT-RZ475EJ
PT-RW330EJ
PT-RW430EKJ
PT-RZ670BEJ/LBEJ
PT-RW630BEJ / LBEJ
PT-RZ570BEJ/WEJ

ET-VX5YWP PT-VZ575NZEJ
PT-VZ570ZEJ
PT-VW535NZEJ
PT-VW530ZEJ
PT-VW355NAJ
PT-VW350AJ
PT-VX605NZEJ
PT-VX600ZEJ
PT-VX420AJ
PT-VX425NAJ
ET-UST5YWP PT-CW331RE
PT-CW241RE
PT-CX301RE
PT-CW240E
PT-CX300E
PT-CW330E
ET-ST5YWP PT-TW343RA
PT-TW342A
PT-TX312A
PT-TX402A
ET-LB5YWP PT-LB280A
PT-LB300A
PT-LB332A
PT-LB382A
PT-LB412A
PT-LW362A
ET-YFB5YWP ET-YFB100E
ET-MWP5YWP ET-MWP100GE
ET-MWP3505YWP ET-MCQDL350
ET-MWP1505YWP ET-MCQDV150
ET-MWP1005YWP ET-MCYDV100
ET-MWP2005YWP ET-MCYSD200
ET-MWP2105YWP ET-MCYSD210
ET-RPS5YWP ET-RPS100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional Display

Certificate number Professional Display Models
TY-42F5YWP TH-42LFE7
TH-42LF6W
TH-42LF60W
TH-42PF50E
TH-42LF8W
TH-42LF80W
TY-47F5YWP TH-47LFV70
TH-47LFV5
TH-47LF6W
TH-47LF60W
TH-49LF8W
TH-49LF80W
TY-4LF5YWP TH-43LFE8E
TH-48LFE8E
TY-5LF5YWP TH-55LFE8E
TY-47W5YWP TH-47LFX6
TH-47LFX60W
TH-47LFX6NW
TY-50F5YWP TH-50LFB70E
TH-50LFC70E
TH-50LFE7
TH-50PF50ER
TH-50PB2E
TY-55F5YWP TH-55LF8W
TH-55LF80W
TH-55LFV60W
TH-55LFV70
TH-55LFV50W
TH-55LFV5W
TH-55LFV6
TH-55LF6W
TH-55LF60W
TY-60F5YWP TH-60PF50E
TY-65F5YWP TH-65LFB70E
TH-65LFC70E
TH-65LFE7
TH-65PF50E
TH-65VX300ER
TH-65PB2
TH-65LFE8
TY-70F5YWP TH-70LF50ER
TY-80F5YWP TH-80LFB70E
TH-80LFC70E
TH-80LF50ER
TY-85F5YWP TH-85PB1
TH-85VX200W
TH-85PF12E
TY-103F5YWP TH-103PF12E
TH-103PB1E
TH-103VX200W
TY-84F5YWP TH-84LQ70
TH-84LQ70L
TY-98F5YWP TH-98LQ70
TH-98LQ70L

PASS - Provideo Asset Support System

PROVIDEO ASSET SUPPORT SYSTEM (PASS) is a website that provides comprehensive support for all Panasonic Professional Camera and Visual

Worldwide Support - Global Service Network

The service aims to support customers travelling throughout the world with Panasonic professional equipment.

Premium Service: 5 days turnaround

Premium Service benefits for Projectors and Professional Cameras

Coverage of European Repair Center (Cardiff-Wales-United Kingdom)

Texto alternativoAndorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican.

If you are outside of the coverage of the Panasonic European Repair Center your local Panasonic authorized repair center deals with your products. Please contact your original dealer:

Broadcast

Projectors and Display

 

Panasonic Premium Service: Competent, Effective and Fast.

Panasonic offers its professional customers premium service support from one location: we use only components we have developed ourselves in manufacturing. And to ensure that Panasonic customers enjoy the best possible after-sales service when they need it, we set up our own centralized Premium Service in 2006, offering all European users the same high-quality support.

Customers are not just buying a good product but an overall solution.

Maximum service for Panasonic customers: The attitude of our staff makes the difference. There are a myriad of qualified and technically able workers available, but here we have experienced staff who are committed to the company ethos and take great pride in their work. Their utmost aim is supplying top quality and ensuring customer satisfaction.

Panasonic offers an additional 2 years warranty extension. Up to 5 years for professional cameras, professional projectors and displays, 2 years extension included.

Please find here further information for warranty extension currently available:

-- Panasonic Professional Projector Warranty Extension (+2Y)

-- Panasonic Professional Display Warranty Extension (+2Y)

-- Panasonic Optional Warranty Extension (+2Y) for selected models of our remote camera and AVCCAM ranges

 

Check applicable models for your Extension warranty certificate

 

> Projectors

> Display

Certificate number Projectors model
ET-D20K5YWP PT-DZ21K2EJ
PT-DX20K2EJ
PT-DW17K2EJ
PT-DZ16K2EJ
ET-DZ10K5YWP PT-DZ13KEJ
PT-DZ10KEJ
ET-D10K5YWP PT-DS12KEJ
PT-DW11KEJ
ET-EX5YWP PT-EX12KEJ
PT-EX16KEJ
ET-RQ5YWP PT-RQ13K
ET-R5YWP PT-RZ12K
PT-RS11
ET-D5K5YWP PT-DZ570EJ
PT-DW530EJ
PT-DX500EJ
ET-D6K5YWP PT-DW750EJ
PT-DZ780EJ
ET-D8K5YW PT-DZ870EKJ
PT-DW830EKJ
PT-DX100EKJ
PT-RZ670BEJ
PT-RW630BEJ
PT-DX820EKJ
ET-F5YWP

PT-EZ770ZEJ
PT-EZ580ZEJ
PT-EW730ZEJ
PT-EW640ZEJ
PT-EW540ZEJ
PT-EX800ZEJ
PT-EX610ZEJ
PT-EX510ZEJ
PT-FW430EJ
PT-FX400EJ
PT-EZ590EJ/LEJ
PT-EW650EJ/LEJ
PT-EW550EJ/LEJ
PT-EX620EJ/LEJ
PT-EX520EJ/LEJ
PT-FZ570EJ
PT-FW530EJ

ET-LED5YWP

PT-RZ370EJ
PT-RZ470EKJ
PT-RZ475EJ
PT-RW330EJ
PT-RW430EKJ
PT-RZ670BEJ/LBEJ
PT-RW630BEJ / LBEJ
PT-RZ570BEJ/WEJ

ET-VX5YWP PT-VZ575NZEJ
PT-VZ570ZEJ
PT-VW535NZEJ
PT-VW530ZEJ
PT-VW355NAJ
PT-VW350AJ
PT-VX605NZEJ
PT-VX600ZEJ
PT-VX420AJ
PT-VX425NAJ
ET-UST5YWP PT-CW331RE
PT-CW241RE
PT-CX301RE
PT-CW240E
PT-CX300E
PT-CW330E
ET-ST5YWP PT-TW343RA
PT-TW342A
PT-TX312A
PT-TX402A
ET-LB5YWP PT-LB280A
PT-LB300A
PT-LB332A
PT-LB382A
PT-LB412A
PT-LW362A
ET-YFB5YWP ET-YFB100E
ET-MWP5YWP ET-MWP100GE
ET-MWP3505YWP ET-MCQDL350
ET-MWP1505YWP ET-MCQDV150
ET-MWP1005YWP ET-MCYDV100
ET-MWP2005YWP ET-MCYSD200
ET-MWP2105YWP ET-MCYSD210
ET-RPS5YWP ET-RPS100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional Display

Certificate number Professional Display Models
TY-42F5YWP TH-42LFE7
TH-42LF6W
TH-42LF60W
TH-42PF50E
TH-42LF8W
TH-42LF80W
TY-47F5YWP TH-47LFV70
TH-47LFV5
TH-47LF6W
TH-47LF60W
TH-49LF8W
TH-49LF80W
TY-4LF5YWP TH-43LFE8E
TH-48LFE8E
TY-5LF5YWP TH-55LFE8E
TY-47W5YWP TH-47LFX6
TH-47LFX60W
TH-47LFX6NW
TY-50F5YWP TH-50LFB70E
TH-50LFC70E
TH-50LFE7
TH-50PF50ER
TH-50PB2E
TY-55F5YWP TH-55LF8W
TH-55LF80W
TH-55LFV60W
TH-55LFV70
TH-55LFV50W
TH-55LFV5W
TH-55LFV6
TH-55LF6W
TH-55LF60W
TY-60F5YWP TH-60PF50E
TY-65F5YWP TH-65LFB70E
TH-65LFC70E
TH-65LFE7
TH-65PF50E
TH-65VX300ER
TH-65PB2
TH-65LFE8
TY-70F5YWP TH-70LF50ER
TY-80F5YWP TH-80LFB70E
TH-80LFC70E
TH-80LF50ER
TY-85F5YWP TH-85PB1
TH-85VX200W
TH-85PF12E
TY-103F5YWP TH-103PF12E
TH-103PB1E
TH-103VX200W
TY-84F5YWP TH-84LQ70
TH-84LQ70L
TY-98F5YWP TH-98LQ70
TH-98LQ70L

PASS - Provideo Asset Support System

PROVIDEO ASSET SUPPORT SYSTEM (PASS) is a website that provides comprehensive support for all Panasonic Professional Camera and Visual System owners.

Various services such as software and firmware downloads, manuals, latest news, technical information, document library etc. are available on PASS, and some exclusive services are also made available for free upon profile/product registration in PASS.

Go to PASS - Broadcast and ProAV

Go to PASS - Panasonic Visual Solutions

Worldwide Support - Global Service Network

> Go to Panasonic Worldwide Service Network list

The purpose of Panasonic Worldwide Broadcast Service Network is to support the customers using Panasonic professional equipment, touring over the world. When the repair service is required, customers are requested to telephone first and then bring the equipment to the service center.

Customers are requested to be prepared to pay the repair cost at the local service center when the repair is completed. PAL and NTSC are supported at the service centers (check link above). Please accept that the service action taken depends on the capability of each service center in case the TV standard is different from the local one (refer to “Capability” on the list). Please kindly accept that back-up unit may not be able to hire while unit is under repair.

Premium Service: 5 day turnaround for Projectors and Professional Cameras

Online Repair order:

Online repair orders can be created for your registered units. We will provide a courier service to pick up your unit. We can also arrange packaging if needed

5 working day turnaround repair service:

We aim to collect the unit within one day of the repair order being issued (plus one more day if packaging is required). We aim to have the unit returned to you within five working days from the collection date.

Online Tracking:

You can track the repair status in your account website options

Loan unit:

For in warranty repairs, If the repair is not able to be completed by the expected date, we offer a free loan unit. This loan unit will be released to you until the repair of your own unit is completed and returned to you. (Subject to availability)

Call Centre:

A dedicated native speakers call center, located in Panasonic European CS Repair Center, will solve your doubts.

Support Contact

Panasonic System Communications Company Europe
E-MAIL
EU SUPPORT CONTACT PHONES
Germany (+49)

Broadcast: 0800 7237847
Projector/Pro Display: 0800 7237846

Austria (+43)

Broadcast: 0820 200136
Projector/Pro Display: 0820 00 10 25

Belgium (+32)

Broadcast: 070 70 79 55
Projector/Pro Display: 070 700 175 (CES)

Bulgaria (+36)

Broadcast: (0)13826079
Projector/Pro Display: 008001194484

Czech Republic (+420)

Broadcast: 800701596
Projector/Pro Display: 800701597

Croatia (+385)

Broadcast: 0800890134
Projector/Pro Display: 08009665

Denmark (+45)

Broadcast: 70 11 00 06
Projector/Pro Display: 701 21618

Slovakia (+421)

Broadcast: 800606734
Projector/Pro Display: 800606731

Slovenia (+36)

Broadcast: (0)13826079
Projector/Pro Display: 080081051

Spain (+34)

Broadcast: 902 00 31 05
Projector/Pro Display: 902 0269 32

Estonia (+372)

Broadcast: -
Projector/Pro Display: 8000044344

Finland (+358)

Broadcast: 0942451082
Projector/Pro Display: 800773879

France (+33)

Broadcast: 08 25 54 00 79
Projector/Pro Display: 0825 540 059

Greece (+30)

Broadcast: 02111984477
Projector/Pro Display: 02111983761

Netherlands (+31)

Broadcast: 0800 029 2000
Projector/Pro Display: 0900 0401 265 (CES)

Hungary (+36)

Broadcast: (0)13826079
Projector/Pro Display: 0680019015

Italy (+39)

Broadcast: 0848 782 107
Projector/Pro Display: 199 752 903

Iceland (+354)

Broadcast: local ASCs
Projector/Pro Display: local ASCs

Latvia (+371)

Broadcast: -
Projector/Pro Display: 80002247

Lithuania (+370)

Broadcast: -
Projector/Pro Display: 880030769

Norway (+47)

Broadcast: 81 50 03 47
Projector/Pro Display: 815 20113

Poland (+48)

Broadcast: 00800 44 21 078
Projector/Pro Display: 00800 12 12 953

Portugal (+351)

Broadcast: 012 14 25 77 50 (Prosonic S.A.)
Projector/Pro Display: 030880440000

United Kingdom (+44)

Broadcast: 0870 8 502 189
Projector/Pro Display: 0870 600 1620

Romania (+40)

Broadcast: 0800410016
Projector/Pro Display: 0800895845

Sweden (+46)

Broadcast: 077 118 34 56
Projector/Pro Display: 0771 400 496

Switzerland (+41)

Broadcast: 0800 002423
Projector/Pro Display: 0800 002421

Turkey (+90)

Broadcast: 216-578-3700 (BASARI Broadcast)
Projector/Pro Display: -

OUTSIDE EU
Albania (+36)

Broadcast: (0)13826079
Projector/Pro Display: (0)13826079

Bosnia (+36)

Broadcast: (0)13826079
Projector/Pro Display: (0)13826079

Macedonia (+36)

Broadcast: (0)13826079
Projector/Pro Display: (0)13826079

Serbia (+381)

Broadcast: 0800190652
Projector/Pro Display: 0800190347

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